Care coordination is the cornerstone of many healthcare redesign efforts, including primary and behavioral healthcare integration. It involves bringing together various providers and information systems to coordinate health services, patient needs, and information to help better achieve the goals of treatment and care. Research shows that care coordination increases efficiency and improves clinical outcomes and patient satisfaction with care.
Check out the eSolutions article: Care Coordination: The Heart of Integration to read more about the foundation of care coordination and how primary and behavioral health care integration will make huge inroads in achieving the goal of “triple aim” to improve the health of the population, improve the patient experience of care (including quality, access, and reliability), and reduce or at least control costs.
Endorsement of pharmacological and psychosocial evidence-based practices by medical and psychosocial substance abuse treatment providers discusses the importance to train both behavioral health staff and medical staff on both the psychosocial and pharmacological interventions for substance use disorders.
AHRQ’s Care Coordination Measures Atlas lists existing measures of care coordination, with a focus on ambulatory care, and presents a framework for understanding care coordination measurement. The Atlas is useful for evaluators of projects aimed at improving care coordination and for quality improvement practitioners and researchers studying care coordination.
Health Care Cost Institute. (2010). Health Care Cost and Utilization Report. Retrieved July 2012 from http://www.healthcostinstitute.org/2010report
Physicians Believe that Poor Care Coordination Produces Bad Outcomes, published by the Robert Wood Johnson Foundation
Institute of Medicine published Crossing the Quality Chasm: A New Health System for the 21st Century in 2001, calling for fundamental change to close the quality gap. The report recommended a redesign of the American health care system and provided overarching principles for specific direction for policymakers, healthcare leaders, clinicians, regulators, purchasers, and others.
The National Quality Forum issued Preferred Practices and Performance Measures For Measuring and Reporting Care Coordination in 2010.