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Collaboration and Teamwork

The ability to function effectively as a member of an inter-professional team that includes behavioral health and primary care providers, consumers and family members. Examples include: understanding and valuing the roles and responsibilities of other team members; expressing professional opinions and resolving differences of opinion quickly; providing and seeking consultation; and fostering shared decision-making.


 

 

 

 

 

 

 

  1. Recognize, respect and value the role and expertise of healthcare consumers, family members, and both behavioral health and primary care providers in the process of healthcare delivery.
  2. Develop a shared understanding of the respective roles and responsibilities of team members to ensure that collaboration is efficient.
  3. Recognize the limits of one’s knowledge and skills and seek assistance from other providers.
  4. Serve as an effective member of an interprofessional team, helping other providers on the team to quickly conceptualize a healthcare consumer’s strengths, healthcare problems, and an appropriate plan of care.
  5. Exhibit leadership by directing, guiding, or influencing the collaboration and service delivery of the healthcare team.
  6. Respect and respond to the leadership displayed by other providers in a healthcare setting or team.
  7. Assertively represent one’s professional opinions, encourage other team members to express opinions, and resolve differences of opinion or conflicts quickly and without acrimony.
  8. Advocate within the healthcare setting or team for the role of the healthcare consumer and family member in healthcare decisions.
  9. Facilitate collaborative care by actively sharing relevant information with others through communications that are authorized by the healthcare consumer and are permissible under HIPAA and related laws, regulations and policies.
  10. Foster shared-decision making with healthcare consumers, family members, and other providers.
  11. Respond to the expressed needs of healthcare consumers, family members, and other providers, while minimizing the extent to which provider preconceptions of illness and treatment obscure those expressed needs.
  12. Demonstrate practicality, flexibility, and adaptability in the process of working with others, emphasizing the achievement of treatment goals as opposed to rigid adherence to treatment models.
  13. Connect healthcare consumers and family members to other members of the healthcare team through face-to-face encounters known as “warm hand-offs”.
  14. Use behavioral and general health interventions to support the work of the team and enhance healthcare consumer outcomes.
  15. Respond immediately, if at all possible, to requests for consultation or intervention from other providers.
  16. Adapt health interventions to the work flow and pace that typically characterizes the provision of primary care, including rapid assessment, brief treatment, and a high daily volume of healthcare consumer contacts.
  17. Advocate for, teach, and support illness and whole health self-management and recovery approaches to health conditions within the healthcare team and setting.
  18. Advocate for and foster the use of peer support approaches and peer support providers in the healthcare setting as a component of healthcare delivery.

Return to the full list of core competencies for integrated care >>

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The ability to function effectively as a member of an inter-professional team that includes behavioral health and primary care providers, consumers and family members. Examples include: understanding and valuing the roles and responsibilities of other team members; expressing professional opinions and resolving differences of opinion quickly; providing and seeking consultation; and fostering shared decision-making.


 

 

 

 

 

 

 

  1. Recognize, respect and value the role and expertise of healthcare consumers, family members, and both behavioral health and primary care providers in the process of healthcare delivery.
  2. Develop a shared understanding of the respective roles and responsibilities of team members to ensure that collaboration is efficient.
  3. Recognize the limits of one’s knowledge and skills and seek assistance from other providers.
  4. Serve as an effective member of an interprofessional team, helping other providers on the team to quickly conceptualize a healthcare consumer’s strengths, healthcare problems, and an appropriate plan of care.
  5. Exhibit leadership by directing, guiding, or influencing the collaboration and service delivery of the healthcare team.
  6. Respect and respond to the leadership displayed by other providers in a healthcare setting or team.
  7. Assertively represent one’s professional opinions, encourage other team members to express opinions, and resolve differences of opinion or conflicts quickly and without acrimony.
  8. Advocate within the healthcare setting or team for the role of the healthcare consumer and family member in healthcare decisions.
  9. Facilitate collaborative care by actively sharing relevant information with others through communications that are authorized by the healthcare consumer and are permissible under HIPAA and related laws, regulations and policies.
  10. Foster shared-decision making with healthcare consumers, family members, and other providers.
  11. Respond to the expressed needs of healthcare consumers, family members, and other providers, while minimizing the extent to which provider preconceptions of illness and treatment obscure those expressed needs.
  12. Demonstrate practicality, flexibility, and adaptability in the process of working with others, emphasizing the achievement of treatment goals as opposed to rigid adherence to treatment models.
  13. Connect healthcare consumers and family members to other members of the healthcare team through face-to-face encounters known as “warm hand-offs”.
  14. Use behavioral and general health interventions to support the work of the team and enhance healthcare consumer outcomes.
  15. Respond immediately, if at all possible, to requests for consultation or intervention from other providers.
  16. Adapt health interventions to the work flow and pace that typically characterizes the provision of primary care, including rapid assessment, brief treatment, and a high daily volume of healthcare consumer contacts.
  17. Advocate for, teach, and support illness and whole health self-management and recovery approaches to health conditions within the healthcare team and setting.
  18. Advocate for and foster the use of peer support approaches and peer support providers in the healthcare setting as a component of healthcare delivery.

Return to the full list of core competencies for integrated care >>

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Phone: 202-684-7457