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Webinar Details

Using the CAHPS Database to Compare, Report, and Improve Organizational Performance

Start Date: January 15, 2014
End Date: January 15, 2014
Location:
Event Details:

Using the CAHPS Database to Compare, Report, and Improve Organizational Performance

Wednesday, January 15, 2014
1:00 p.m. – 2:30 p.m. EST

This free Webcast from the Agency for Healthcare Research and Quality (AHRQ) will present an overview of how organizations can benefit from use of the CAHPS Database.

The Webcast will include:

  • A demonstration of the CAHPS Database’s Online Reporting System, a Web-based platform for viewing results from the CAHPS Health Plan Survey and Clinician & Group Surveys.
  • Two case examples of consortium users of the CAHPS Database and Online Reporting System.
  • An explanation of how survey users can participate in this free, voluntary program.Since 1998, the CAHPS Database has accepted CAHPS survey results voluntarily submitted by health plans and, more recently, physician practices. Hundreds of CAHPS survey users rely on the CAHPS Database to assess their own results relative to key comparators, such as national and regional averages, in order to identify opportunities to improve patient experience with care. The CAHPS Database also provides a mechanism that national and regional consortia can use to compare CAHPS survey data collected by multiple health plans or medical practices using different survey vendors.

For more information and to register, please click here.

The SAMHSA-HRSA Center for Integrated Health Solutions (CIHS) does not endorse or attest to the quality of the content. Questions regarding content, recordings, and additional information should be directed to the host organization and/or presenter.

Contact Email:
Description:
More Info Url:
Registration Url:

Call Our Helpline: 202-268-7457

« Back to Calendar of Events

Webinar Details

Using the CAHPS Database to Compare, Report, and Improve Organizational Performance

Start Date: January 15, 2014
End Date: January 15, 2014
Location:
Event Details:

Using the CAHPS Database to Compare, Report, and Improve Organizational Performance

Wednesday, January 15, 2014
1:00 p.m. – 2:30 p.m. EST

This free Webcast from the Agency for Healthcare Research and Quality (AHRQ) will present an overview of how organizations can benefit from use of the CAHPS Database.

The Webcast will include:

  • A demonstration of the CAHPS Database’s Online Reporting System, a Web-based platform for viewing results from the CAHPS Health Plan Survey and Clinician & Group Surveys.
  • Two case examples of consortium users of the CAHPS Database and Online Reporting System.
  • An explanation of how survey users can participate in this free, voluntary program.Since 1998, the CAHPS Database has accepted CAHPS survey results voluntarily submitted by health plans and, more recently, physician practices. Hundreds of CAHPS survey users rely on the CAHPS Database to assess their own results relative to key comparators, such as national and regional averages, in order to identify opportunities to improve patient experience with care. The CAHPS Database also provides a mechanism that national and regional consortia can use to compare CAHPS survey data collected by multiple health plans or medical practices using different survey vendors.

For more information and to register, please click here.

The SAMHSA-HRSA Center for Integrated Health Solutions (CIHS) does not endorse or attest to the quality of the content. Questions regarding content, recordings, and additional information should be directed to the host organization and/or presenter.

Contact Email:
Description:
More Info Url:
Registration Url:

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Phone: 202-684-7457