Meaningful Consumer Engagement: Training the Consumer
Start Date: July 30, 2014
End Date: July 30, 2014
Webinar 3: Meaningful Consumer Engagement: Training the Consumer
Date: Wednesday, July 30th, 2014
Time: 2:00 – 3:00 PM ET
William Dean (Moderator) from Community Catalyst will lead a discussion in which Erin McGaffigan, PhD, MSW, MS, an expert in consumer engagement and training, will present on the approaches, tools and training content needed as consumers join their health care delivery system’s consumer advisory committee. In addition, Althea McLuckie, a consumer with extensive experience participating on an advisory committee, will share personal insights into the training and operating guidelines used to support and empower its consumer advisors.
Target audience: Providers, Health Care Professionals, Health Plan Representatives, Consumers, and Advocates.
The first two webinars of the Consumer Engagement Series are available online.
The first webinar addresses the benefits, return on investment, recruitment strategies, and other practical information about consumer advisory committees. It is available at https://www.resourcesforintegratedcare.com/webinar/consumer-engagement-1.
The second webinar explores the use of town hall-style member meetings. It is available at https://www.resourcesforintegratedcare.com/webinar/consumer-engagement-2.
This series, hosted by the Center for Medicare & Medicaid Services (CMS) in collaboration with The Lewin Group and Community Catalyst, is based on The Meaningful Consumer Engagement toolkit, developed by Community Catalyst.Please contact RIC@lewin.com or Kerry.Branick@cms.hhs.gov if you have questions.
The SAMHSA-HRSA Center for Integrated Health Solutions (CIHS) does not endorse or attest to the quality of the content. Questions regarding content, recordings, and additional information should be directed to the host organization and/or presenter.
More Info Url:
Registration Url: http://event.on24.com/r.htm?e=826491&s=1&k=CA2B612FD4339939C615FAA86A050BF9