The Role of Leadership in Creating a Culture of Patient and Family- Centered Care
Start Date: June 02, 2016
End Date: June 02, 2016
Thursday, June 2nd
2:00-3:15 pm ET
Engaged and committed leadership has emerged as an essential element for driving the practice transformation outlined in the TCPI change package. But what does “engaged and committed leadership” look like day-to-day in the office? What leadership behaviors and actions facilitate the delivery of patient- and family-centered care?
Hosted by Planetree, this webinar will address these questions and examine the critical role practice leaders play in:
• Championing and orchestrating change,
• Mentoring and developing staff; and
• Recognizing and acting on the knowledge, insights and input from all staff – and patients and family members – in order to create a culture of continuous quality improvement.
*Immediately following the webinar, there will be an optional 15-minute Q&A session with the presenters.
- Sara Guastello, is the Director of Knowledge Management for Planetree. In this role, she draws on current research and observational field work in developing a range of educational and implementation resources to guide health care organizations in their endeavors to deliver patient-centered care. Much of her work concentrates on the quality of human interactions that occur within health care settings, the importance of connecting health care personnel to the purpose and meaning of their work, and practical strategies for recasting patients and family members as true partners in care.
- Dael Waxman, M.D. is the Interim Chair of the Department of Family Medicine at Carolinas HealthCare System in Charlotte, NC. Additionally, he serves as Medical Director for Patient-Centered Programming at Carolinas Medical Center-Mercy. In addition to his medical background, he has received training in and has been integrating family therapy, clinical hypnosis and other modalities of mind/body medicine into teaching and practice for more than 20 years. An Associate Professor of Family Medicine at UNC Chapel Hill, he has taught regionally, nationally and internationally on: family influences on health, physician-patient communication, patient-centered care, collaboration between mental health and primary care, physician wellness, and mind/body medicine.
*This webinar is free-of-charge and is supported by Grant Number 1L1CMS-331478-01-00 from the U.S. Department of Health & Human Services, Centers for Medicare & Medicaid Services. The contents provided in this webinar are solely the responsibility of the presenters and do not necessarily represent the official views of HHS or any of its agencies.
The SAMHSA-HRSA Center for Integrated Health Solutions (CIHS) does not endorse or attest to the quality of the content. Questions regarding content, recordings, and additional information should be directed to the host organization and/or presenter.
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