Cultural Competence & Adaptation

The ability to provide services that are relevant to the culture of the consumer and family. This includes: identifying and addressing disparities in healthcare access and quality; adapting services to language preferences and cultural norms; and promoting diversity among the providers working in interprofessional teams.

1. Identify and address disparities in healthcare access and quality for diverse individuals and populations served.
    
2. Adapt services, including evidence-based interprofessional team approaches, to the language, cultural norms, and individual preferences of healthcare consumers and family members.
    
3. Develop collaborative relationships with providers of services tailored to the needs of culturally diverse healthcare consumers and family members.
    
4. Examine the experiences of culturally diverse healthcare consumers and family members with respect to quality of care and adjust the delivery of care as needed.
    
5. Educate members of the team about the characteristics, healthcare needs, health behaviors, and views toward illness and treatment of diverse populations served in the treatment setting.
    
6. Foster and value diversity in terms of the composition of the interprofessional team members in all roles including, but not limited to, community health workers.

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