Cultural Competence & Adaptation
The ability to provide services that are relevant to the culture of the consumer and family. This includes: identifying and addressing disparities in healthcare access and quality; adapting services to language preferences and cultural norms; and promoting diversity among the providers working in interprofessional teams.
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Identify and address disparities in healthcare access and quality for diverse individuals and populations served.
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Adapt services, including evidence-based interprofessional team approaches, to the language, cultural norms, and individual preferences of healthcare consumers and family members.
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Develop collaborative relationships with providers of services tailored to the needs of culturally diverse healthcare consumers and family members.
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Examine the experiences of culturally diverse healthcare consumers and family members with respect to quality of care and adjust the delivery of care as needed.
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Educate members of the team about the characteristics, healthcare needs, health behaviors, and views toward illness and treatment of diverse populations served in the treatment setting.
- Foster and value diversity in terms of the composition of the interprofessional team members in all roles including, but not limited to, community health workers.